Privacy Policy

**Privacy Policy for iDispatchHub Software**

Last Updated: October 16, 2023

1. Introduction

Welcome to iDispatchHub ("iDispatchHub", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you use our software and tell you about your privacy rights and how the law protects you.

2. Data We Collect

iDispatchHub may collect, use, store, and transfer the following kinds of personal data:

- Identity Data including first name, last name, username, or similar identifier.
- Contact Data including billing address, delivery address, email address, and telephone numbers.
- Technical Data including IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our software.
- Usage Data including information about how you use our software and services.

3. How We Use Your Data

We use your data for the following purposes:

- To provide, maintain, and improve our software and services.
- To process transactions.
- To notify you about changes to our software or services.
- To allow you to participate in interactive features of our software.
- For internal analysis and research to help us improve our services.
- To keep our software safe and secure.

4. Disclosure of Your Data

We may share your personal data with:

- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors, and insurers.
- Authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under certain circumstances, you have the following rights in relation to your personal data:

- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to the processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.

8. Updates to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:iDispatchHub, LLC
3540 Toringdon Way Site 200-1075
Charlotte, NC 28277
Email:
support@idispatchhub.com